Privacy Policy

Wowemotions ("we", "our", "us") respects personal information shared by clients, website visitors, suppliers, and partners across Australia. This Privacy Policy explains how we collect, hold, use, and disclose personal information in connection with our interior design activities. We manage personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Types of information we handle may include identity details (such as names), contact information (phone numbers, email addresses, and delivery addresses), project preferences, site photographs you provide, and basic analytics generated by your interactions with our website. Where relevant to a project, we may also retain records about layout constraints or product specifications shared with our team. We aim to collect information directly from you, but in limited situations we may obtain details from publicly available sources or from a referrer with your understanding.

We collect information to deliver interior design guidance, schedule consultations, manage quotes and invoices, supply updates about materials or appointments, improve our website, maintain security, and meet our legal obligations. Our basis for handling information includes providing requested services, responding to enquiries, and supporting internal business operations such as quality review, training, and compliance.

We use practical safeguards designed to help protect information against misuse, interference, loss, and unauthorised access, alteration, or disclosure. Measures may include role-based access, secure storage, and removal of data that is *** longer required for our functions or activities, subject to any record-keeping obligations under Australian law.

We may disclose information to selected third parties that assist our operations, such as IT hosting, email service providers, accounting software, or specialist subcontractors supporting cabinetry, lighting, or furnishings. Where practical, we limit disclosure to what is reasonably necessary for the relevant task. If a supplier is located outside Australia, we take steps designed to support an appropriate level of protection consistent with the APPs and the nature of the data involved.

Our website may use cookies or similar technologies to support core functionality, remember preferences, and gather aggregated analytics. You can manage cookie preferences through your browser or the on-page banner, understanding that certain features may operate differently after changes to settings.

You may request access to personal information we hold about you, and you may ask for corrections if details are inaccurate, incomplete, or outdated. We will respond within a reasonable period and outline steps we can take. If we are unable to meet a request, we will provide an explanation consistent with applicable law.

If you wish to raise a privacy enquiry or complaint, please contact us using the details below. We will acknowledge your message, consider the issues, and aim to provide a response within a reasonable timeframe. If you remain concerned, guidance is available from the Office of the Australian Information Commissioner (OAIC).

Contact details for privacy queries: Email: Wowemotions@outlook.com. Phone: +61394271805. Address: Unit 3, 58 Bridge Road, Richmond VIC 3121. Please include your name, preferred contact method, and a short description of your request so we can assist efficiently.

From time to time we may update this Privacy Policy to reflect changes in our practices, suppliers, or legal requirements. The most current version will appear on this page with an updated date. Continued use of our services or website following an update indicates that you have reviewed the current version.

Effective date: 01 July 2026